Skip to main content
Solved

My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

E
Community Member

Please help

Best answer by andewhite

Kathryn180 wrote:

I’m have the same problem and I can’t find a number to speak to anyone 

Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

View original

    3 replies

    Kathryn180
    New
 Contributor
    • Kathryn180
    • New
 Contributor
    • 1 reply
    • July 18, 2024

    I’m have the same problem and I can’t find a number to speak to anyone 

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12458 replies
    • Answer
    • July 18, 2024
    Kathryn180 wrote:

    I’m have the same problem and I can’t find a number to speak to anyone 

    Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

    Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

    Forum member (non-iD).
    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • 1996 replies
    • July 18, 2024

    Morning @evayling & @Kathryn180.

    It looks like you are both new customers.. welcome! Have your SIM cards arrived? Or if you are using eSIM, have you downloaded them to your phone? Thanks.

    iD Community Manager

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement