Skip to main content
  • Community
  • My iD.
  • Your Phone & SIM.
  • My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM
Solved

My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

  • 17 July 2024
  • 3 replies
  • 60 views

Please help

3 replies

Kathryn180
Rank

I’m have the same problem and I can’t find a number to speak to anyone 

andewhite
Rank
Userlevel 8
Badge +10

I’m have the same problem and I can’t find a number to speak to anyone 

Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

Forum member (non-iD)
Matthew T
Rank
Userlevel 7
Badge +6

Morning @evayling & @Kathryn180.

It looks like you are both new customers.. welcome! Have your SIM cards arrived? Or if you are using eSIM, have you downloaded them to your phone? Thanks.

iD Community Manager

Reply


Terms & Conditions