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My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

E
Community Member

Please help

Best answer by andewhite

Kathryn180 wrote:

I’m have the same problem and I can’t find a number to speak to anyone 

Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

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    3 replies

    Kathryn180
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    • Kathryn180
    • New
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    • 1 reply
    • July 18, 2024

    I’m have the same problem and I can’t find a number to speak to anyone 

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
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    • 12167 replies
    • Answer
    • July 18, 2024
    Kathryn180 wrote:

    I’m have the same problem and I can’t find a number to speak to anyone 

    Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

    Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

    Forum member (non-iD).
    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1861 replies
    • July 18, 2024

    Morning @evayling & @Kathryn180.

    It looks like you are both new customers.. welcome! Have your SIM cards arrived? Or if you are using eSIM, have you downloaded them to your phone? Thanks.

    iD Community Manager

    Reply.


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