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My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

E
Community Member

Please help

Best answer by andewhite

Kathryn180 wrote:

I’m have the same problem and I can’t find a number to speak to anyone 

Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

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    3 replies

    Kathryn180
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    • Kathryn180
    • New
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    • 1 reply
    • July 18, 2024

    I’m have the same problem and I can’t find a number to speak to anyone 

    andewhite
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    • andewhite
    • Platinum 
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    • 12543 replies
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    • July 18, 2024
    Kathryn180 wrote:

    I’m have the same problem and I can’t find a number to speak to anyone 

    Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

    Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

    Forum member (non-iD).
    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 2011 replies
    • July 18, 2024

    Morning @evayling & @Kathryn180.

    It looks like you are both new customers.. welcome! Have your SIM cards arrived? Or if you are using eSIM, have you downloaded them to your phone? Thanks.

    iD Community Manager

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