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  • My PAC code is not submitting for transferring my number over from three. All information is correct, the PAC is valid as it was requested yesterday and I did not submit my PAC code while purchasing the new ID mobile SIM

Please help

I’m have the same problem and I can’t find a number to speak to anyone 

I’m have the same problem and I can’t find a number to speak to anyone 

Unfortunately @Kathryn180, iD Mobile don’t have a telephone support helpline - everything is online. 

Try their online chat at https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.

Morning @evayling & @Kathryn180.

It looks like you are both new customers.. welcome! Have your SIM cards arrived? Or if you are using eSIM, have you downloaded them to your phone? Thanks.

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