Skip to main content
Solved

my pac code isnt working


Lauren Smyth
Community Member

My pac code isnt working. I have typed in the correct details and it’s saying it’s incorrect 

I need to get this switched over asap as I’ve got the hospital due to ring me!! Help please 

Best answer by andewhite

Okay @Lauren Smyth, quickest way to submit your PAC will be to contact iD support. 

Use their online Live Chat service to speak to an adviser - the advisers work until 8pm weekdays.

Their online chatbot works 24/7 - for an adviser, tell the chatbot you want to “talk to a person”.

 

View original
This topic has been closed for comments

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • May 10, 2024

Okay @Lauren Smyth, quickest way to submit your PAC will be to contact iD support. 

Use their online Live Chat service to speak to an adviser - the advisers work until 8pm weekdays.

Their online chatbot works 24/7 - for an adviser, tell the chatbot you want to “talk to a person”.

 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • May 14, 2024

Hi @Lauren Smyth,

Welcome to the Community!

I hope that you managed to get in touch with the team and get this resolved.

If you require further assistance, please let us know.

 

Kash