MY PHONE PAY MONTHLY AGREEMENT

If it’s a new contract usually the handset and SIM are sent separately for security. 

Has my phone been dispatched 

You should get an email when your handset has been dispatched. 

You can always use the iD online Live Chat service, to speak to a customer adviser for further updates ​@Lisa Marie Williams   

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

Can you check my order is completed please and its ready thank-you 

I am just a customer like yourself. You will need to use the live chat link I posted above to speak to a member of the iD team. 

Hi ​@Lisa Marie Williams 

How long ago did you place your order?

DPD should be in touch with delivery info directly.

Tom

I ordered over a week and have ago , I have a letter about my contract information and nothing since 

It's is a apple 128gb blue , how long will ot be until its back in stock please 

I ordered a iPhone 14 128gb in blue when is it back in stock and will it be sent out for delivery then 

Hi ​@Lisa Marie Williams 

I have asked the relevant team, and we will update you as soon as we know.

Thanks.

Thank you 

I still haven't received my iPhone 14 blue 128gb , can you tell me a update please 

I still haven't received my phone , can you help me out , with a update please 

Helo. HOW LONG DO I HAVE TO WAIT FOR MY IPHONE 14 TO BE DELIVERED?

I HAVE A PAY MONTHLY AGREEMENT LETTER ON APRIL 15, 2025

( I have been waiting for 19 days from the date of the my pay monthly agreement letter and I still have no news about my iPhone14 )  Please Ubdate me ASP about Delivery my Phone Iphone14 

I Lost my Old phone ' Please send me update messages on my New Gmail: lisawilliams11129@gmail.com and my new phone No. is 07304180246 or 07951476357 Because I don't have access to my old gmail and Old phone number.Thank You Lisa

Use the iD online Live Chat service, to speak to a customer adviser ​@Lisa Marie Williams 

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

Hey there ​@Lisa Marie Williams, we’re very sorry to hear that.

Have you managed to contact our live-chat as kindly advised by ​@MZone, or do you still require further assistance?

Thanks,

Tyler

No I still don't know where the phone is 

Hi ​@Lisa Marie Williams  we were advised these should have arrived last week. I have chased them now for a further update.

We will pop you a private message so we can keep updating you from there about your order.

Thanks.