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my sim

  • November 5, 2024
  • 1 reply
  • 14 views

Henna Cleverly
Community Member

I have just recently set up a phone contract and asked for a physical sim but I have not received one and my phone number has transferred today so I am unable to receive or make messages or calls 

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • November 5, 2024

Hi @Henna Cleverly,

Welcome to the Community!

Sorry to hear about this.

The quickest way to get a new SIM is via a Curry’s store.

Alternatively you can contact our Live Chat Team for a replacement.

 

Kash