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My SIM has been locked. How do I get my PUK code?

  • 12 August 2024
  • 1 reply
  • 77 views

Louise Pope
New
 Contributor

I am trying to reset my SIM PIN code (on iPhone). This has resulted in my SIM being locked after 3 failed attempts. How can I get me PUK code in order to reset? 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • August 19, 2024

Hi @Louise Pope 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom