I need a PUK but every time I go to the live chat the bot says it will connect me to an agent then I get message saying try later, I've tired 20 - 30 times now
This topic has been closed for replies.
+26You can also contact iD Mobile privately using Facebook Messenger, or by sending them a Twitter DM (direct message).
Their support teams work until 8pm on weekdays (and 6pm at weekends).
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.