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need help. calls not working


Kelly Burrows-Smith
Community Member

Can't receive or make calls

Best answer by andewhite

Is your iD account pay monthly or PAYG, @Kelly Burrows-Smith

Is there a network fault in your area?

Check for faults at https://www.three.co.uk/support/network-and-coverage/coverage?tab=2 

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andewhite
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Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • Answer
  • May 1, 2024

Is your iD account pay monthly or PAYG, @Kelly Burrows-Smith

Is there a network fault in your area?

Check for faults at https://www.three.co.uk/support/network-and-coverage/coverage?tab=2 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • May 4, 2024

Hi @Kelly Burrows-Smith,

Welcome to the Community!

Just checking if you have seen any improvements or if the issue is still ongoing?

If you could provide further information about the issue/errors we can check it out.

 

Kash