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need help transferring my old number

  • June 5, 2024
  • 1 reply
  • 149 views

I have signed up to ID mobile and used the PAC code to transfer my old number, however it has not transferred and I am being billed by my previous provider! 

Best answer by Tom

Hi @Davidmanzi 

 

Sorry to hear this, are you still having issues with this?

 

Transfers happen between 8am and 10pm on the date they’re scheduled.

 

If you’re still having issues please let us know so we can take a look.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • Answer
  • June 14, 2024

Hi @Davidmanzi 

 

Sorry to hear this, are you still having issues with this?

 

Transfers happen between 8am and 10pm on the date they’re scheduled.

 

If you’re still having issues please let us know so we can take a look.

 

Tom