Husband needs new SIM card & number as old one been used by scammers. Already stopped in local Currys but no new card issued. Still paying monthly Sun only fee
need new sim & number
Best answer by Tyler C
Hi there
If you need a new SIM card, you can collect one free of charge from any Currys store, or we can post one out to you, or send an eSIM.
If you want a new number, you’d need to pay a £25.00 charge via contacting our customer services such as our live-chat:
https://www.idmobile.co.uk/live-chat
Or, if you get a reference from action fraud, we can waiver the £25.00 charge for you and change the number for free:
https://www.actionfraud.police.uk/
If the contract is under your Husbands name, please ensure he message us directly.
Thanks,
Tyler
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