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network issues

  • March 29, 2024
  • 1 reply
  • 22 views

Is anyone else having trouble calling out/using internet as it keeps going through to payments and then tells me it's all up to date - which it is.

 

Furthermore I can't seem to access live chat to speak with anyone? 

 

I've had to report my phone as lost as I feel it may of been hacked.…

 

 

Anyone else having issues?

 

Thanks

Best answer by Kash M

Hi @Charliecracker77,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • April 1, 2024

Hi @Charliecracker77,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash