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new handest

Sarah0987
Community Member

I need a new handset but I can't upgrade for over 100 days. What can I do? 

 

Best answer by andewhite

Okay @Sarah0987, perhaps there are 3 options in this situation:

  • Buy a cheap refurbished device, as an interim handset. 
  • Get your existing handset repaired.
  • Purchase a new minimum-term handset contract.

If your current contract is a 24-month minimum term iD contract, they’ll allow an upgrade once you’re within the final 60-days of the minimum term.

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    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12167 replies
    • Answer
    • May 3, 2024

    Okay @Sarah0987, perhaps there are 3 options in this situation:

    • Buy a cheap refurbished device, as an interim handset. 
    • Get your existing handset repaired.
    • Purchase a new minimum-term handset contract.

    If your current contract is a 24-month minimum term iD contract, they’ll allow an upgrade once you’re within the final 60-days of the minimum term.

    Forum member (non-iD).
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8192 replies
    • May 4, 2024

    Hi @Sarah0987,

    Welcome to the Community!

    It looks like your issue has been resolved by the information that @andewhite provided.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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