Skip to main content
Solved

New Honor Smart 200 is laggy

  • December 1, 2024
  • 1 reply
  • 874 views

GemW
New
 Contributor
  • New
 Contributor
  • 1 reply

Hi, 

I just ordered a new phone, and am new to idmobile. I had Honor 50 before which worked perfectly, but it was time to upgrade so I checked reviews and went for 200 smart. The camera takes over 5 seconds to load, another 3 to take the photo, some apps take over 5 seconds to open and some crash. I've obviously only just set it up so it shouldn't need a factory reset and storage definitely isn't the issue. I've just updated software and restarted, no improvement. Any other ideas please? 

Best answer by Kash

Hi ​@GemW,

Welcome to the Community!

If you believe that the handset is not functioning as it should you can contact the manufacturer or have it looked at with your local Curry’s store.

However if the device is defective the handset can be exchanged.

 

Kash

View original

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • December 3, 2024

Hi ​@GemW,

Welcome to the Community!

If you believe that the handset is not functioning as it should you can contact the manufacturer or have it looked at with your local Curry’s store.

However if the device is defective the handset can be exchanged.

 

Kash