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Handset shows 'no SIM' message when new ID SIM is put in. The same happened with 3 different handsets- all apparently compatible with ID SIM's

Hi @Tracey Rangdale 

 

Sorry to hear this, do you still require assistance with this?

 

In this case it may be best to try a replacement SIM card, which can be picked up at any Currys store and activated here.

 

Or if you wish, we can get in touch to have a replacement sent out.

 

Please let us know if so so we can get in touch.


We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


Tom


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