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New iPhone 15

A
Community Member

Hi!

 

I’m on a sim-only plan with ID, and just got a new phone that I’ve only now realised doesn’t come with a sim tray. Could someone help me figure out how to transfer my plan onto the new phone?


Thanks!

Best answer by andewhite

Unless you’ve purchased your iPhone 15 in the USA, it should’ve a nano-SIM card tray, @alessia. 

Where did you purchase your iPhone 15? 

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12300 replies
  • Answer
  • April 19, 2024

Unless you’ve purchased your iPhone 15 in the USA, it should’ve a nano-SIM card tray, @alessia. 

Where did you purchase your iPhone 15? 

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • April 23, 2024

Hi @alessia,

Welcome to the Community!

Please let us know where the handset was purchased and we can advise further.

 

Kash

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