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I have recently joined id mobile.

I have been calling people with no issue but recently I needed to get in touch with a handy man...I called him and he asked me to text through details and when I did I never heard back from him.

I called to ask why and he said that a message came through but from a different number.

 

I am guessing that when I moved my number across this was synced for call but it has not been for sms and therefore the id mobile sim no is being attached to sms messages

 

.can you please fix this

 

Chris

@Swizza -

Are you on an iPhone by chance? I’d recommend these steps.

Thanks.


No Samsung 24 Ultra


Ah okay @Swizza -

There are steps for Samsung Galaxy here. It may also be worth turning off RCS. Thanks.


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