new number, but i changed it via PAC to my old number - but my phone is still sending as the "new" number and its taking about 1 min per message.
Solved
new number, but i changed it via PAC to my old number - but my phone is still sending as the "new" number and its taking about 1 min per message.
Best answer by andewhite
This can happen if Apple (for iPhone) or Google (for Android) have registered your handset with the initial number allocated to your iD account, before the number transfer took place.
The following might help with an iPhone:
- Turn OFF iMessage
- Turn OFF FaceTime
- Turn OFF your iPhone
- Carefully remove your SIM card and check it’s clean from smudges and not damaged
- Insert your iD SIM card and turn ON your iPhone
- Turn ON iMessage
- Turn ON FaceTime
Hopefully Apple then recognise the mobile number linked with your iPhone is the number you’ve transferred to iD.
For Android try this:
- Turn OFF RCS chats (“Chat features”) in the Google Messages app.
- Turn OFF your handset and carefully remove the SIM card.
- Check no fingerprints are visible on the SIM card, nor any damage, before re-inserting your iD SIM card.
- Turn ON your handset.
- Turn ON RCS chats.
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