Sadly, my new mobile phone that arrived today via DPD has arrived with a crack on the screen and the back, could customer service please contact me about this?
Solved
new phone arrived cracked
Best answer by Tyler
Hey there
I appreciate this post was a couple days ago now, so I’d hope that you’ve been able to get in touch with our customer services.
However, if you’re still in further need of assistance, please let us know here, and we’ll drop you a PM.
Thank you,
Tyler
This topic has been closed for comments
+24Hey there
I appreciate this post was a couple days ago now, so I’d hope that you’ve been able to get in touch with our customer services.
However, if you’re still in further need of assistance, please let us know here, and we’ll drop you a PM.
Thank you,
Tyler
I have the exact same issue as described here can someone explain how to get in touch with customer services and document this as the chatbot is not helping? I can go to a local Curry's store but the phone was mail order and id like to document this issue in writing. Thanks
+24Hey there
To get past the live-chat bot, you’ll need to ask to speak to an agent.
If you’re still having issues with your delivery now, please let us know and we’ll PM you.
Thanks,
Tyler
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