My son lost his phone and we got a new one and picked up a new sim from Currys, registered the sim on the account under plan, but it isn’t working?
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
I’m just trying that - they are worse than useless. In fact they are saying they can’t even see the number of the new sim registered?? Are they monkeys at ID?
+8Hi
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