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new sim

G
Community Member

I have put my new sim in gone back to my old number, however anyone who phones me goes straight to 02 voice mail

Best answer by andewhite

Sounds like your switch to iD Mobile hasn’t finished, @Guiseppe.

Is your O2 SIM still active?

If today is your chosen switching date, your port might not be completed until 10pm.

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    andewhite
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Contributor
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    • andewhite
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    • Answer
    • July 4, 2024

    Sounds like your switch to iD Mobile hasn’t finished, @Guiseppe.

    Is your O2 SIM still active?

    If today is your chosen switching date, your port might not be completed until 10pm.

    Forum member (non-iD).
    G
    1 person likes this
    • G
      Guiseppe
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
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    • July 17, 2024

    Hi @Guiseppe 

     

    Sorry to hear this, do you still require assistance with this?


    Please let us know if so so we can get in touch.


    We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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