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new sim

  • May 7, 2025
  • 3 replies
  • 36 views

I have an ID SIM only contract I would like end this contract and take out a new contract and keep the ID mobile. Is that possible?

Best answer by Tom

Hi ​@chauhan_kapil 

 

I’m not quite sure what you mean here, if you’re planning to leave iD Mobile, you’ll be able to take your number to another network via PAC code.

 

If you’re looking to stay with iD Mobile on a different plan, please ensure you’re using the app and checking for upgrades/plan changes.

 

It won’t be possible to move your number directly from one iD Mobile plan to another one.

 

Tom

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 7, 2025

Do you mean keep the phone, or keep your existing iD mobile number, ​@chauhan_kapil


  • Author
  • New Contributor
  • May 8, 2025

Mobile number


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • May 9, 2025

Hi ​@chauhan_kapil 

 

I’m not quite sure what you mean here, if you’re planning to leave iD Mobile, you’ll be able to take your number to another network via PAC code.

 

If you’re looking to stay with iD Mobile on a different plan, please ensure you’re using the app and checking for upgrades/plan changes.

 

It won’t be possible to move your number directly from one iD Mobile plan to another one.

 

Tom