I've got a new ID mobile SIM which doesn't work in my phone. It's a compatible handset and I've tried turning phone off and on and using flight mode. I can't activate my ID Mobile app as I can't receive a code to my ID Mobile number and am stuck with no way to contact support.
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Hey there
I’d recommend contacting our live-chat to have this looked into:
https://www.idmobile.co.uk/live-chat
- Tyler
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