I've got a new ID mobile SIM which doesn't work in my phone. It's a compatible handset and I've tried turning phone off and on and using flight mode. I can't activate my ID Mobile app as I can't receive a code to my ID Mobile number and am stuck with no way to contact support.
Solved
New SIM doesnt work
Best answer by Tyler C
Hey there
I’d recommend contacting our live-chat to have this looked into:
https://www.idmobile.co.uk/live-chat
- Tyler
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.