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new to ID

  • October 22, 2024
  • 2 replies
  • 40 views
K
Community Member

Hi

 

I am new to ID, the SIM card is not working as it should, it has no coverage at all, when it stated before I bought the sim that my area was covered. The phone it was bought for is unlocked, but it’s been a few days and it still can’t receive or make calls, same with text messages, and also has no mobile data on it ? Everything is activated on it? 
 

thank you 

    Geluk
    Silver Contributor
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    • Geluk
    • Silver Contributor
    • October 22, 2024

    Contact id via their CHAT page, or Direct Message them via social media.

     

    Input your  postcode into their NETWORK COVERAGE/STATUS page.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • October 23, 2024

    Hi @Kathryn-91,

    Welcome to the Community!

    I hope that you managed to contact our Live Chat Team.

    If you require further assistance, please let us know.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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