nick brooks | iD Mobile Community
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nick brooks

  • May 21, 2025
  • 4 replies
  • 48 views

i forgot my sim pin and need a puk to unlock

 

Best answer by MZone

 

4 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • May 22, 2025

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • May 22, 2025

Hey there ​@whatAjoke, we hope the great advice from ​@MZone has helped.

 

Please let us know if any further questions.

 

Kind regards,

Tyler


  • Author
  • New Contributor
  • May 22, 2025

that was the problem I was having, finding the live chat, then it took a over 20 minutes to simply get s puk because the agent was no doubt trying to handle 5 call simultaneously and before it ended properly said it was home time, bye

 the id customer service is beyond shocking and a very good reason to switch at next contract expiration,

 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • May 23, 2025

Sorry to hear this ​@whatAjoke 

We are always happy to help here, and through our socials if that's easier for you?

Did you get your PUK sorted?