Question

No calls just data and texts


I have had no success in calling anybody on my phone since joining id mobile. Data and texts are working. Help! 


2 replies

And since restarting my phone I now have no service at all 

Userlevel 7
Badge +5

Hi @MDCQ 

 

I’m sorry to hear this, what happens when you attempt to make a call?

 

Have you tried resetting your network settings?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For most Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

For Samsung; 

Settings > General management > Reset > Reset mobile network settings


Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

Reply