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no connection

  • June 29, 2025
  • 1 reply
  • 20 views

I’ve been away in the Lake District I couldn’t use my internet at all unless connected to a WiFi or connected to someone else’s phone… unable  to make any whatzapp phone calls when I had “full signal and 4g not internet. I’ve been out on a walking holiday and couldn’t connect to call or to the internet to check gps, absolutely nothing… pretty annoyed with this now. I’ve done the usual reboot steps multiple times. 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • June 30, 2025

Hey there ​@lucynorton89, sorry to hear that. What’s the full postcode and what device do you have please?

 

Thanks,

Tyler