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no data new customer

  • May 13, 2025
  • 2 replies
  • 18 views
Hayley Francis
Community Member

I am new to id mobile I got a phone contract through id mobile with data and unlimited texts and calls I haven’t had data since I signed up. How do I get data?

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 13, 2025

    What phone are you using. Do you have any signal whatsoever?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • May 14, 2025

    Hey there ​@Hayley Francis, sorry to hear that.

     

    Do texts and calls work okay please, or only an issue with data?

     

    Have you tried restarting your phone?

     

    What device do you have?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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