Skip to main content

no data new customer

Hayley Francis
Community Member

I am new to id mobile I got a phone contract through id mobile with data and unlimited texts and calls I haven’t had data since I signed up. How do I get data?

    2 replies

    MZone
    Platinum 
Contributor
    Forum|alt.badge.img+22
    • MZone
    • Platinum 
Contributor
    • 1222 replies
    • May 13, 2025

    What phone are you using. Do you have any signal whatsoever?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4929 replies
    • May 14, 2025

    Hey there ​@Hayley Francis, sorry to hear that.

     

    Do texts and calls work okay please, or only an issue with data?

     

    Have you tried restarting your phone?

     

    What device do you have?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement