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no data new customer


Hayley Francis
Community Member

I am new to id mobile I got a phone contract through id mobile with data and unlimited texts and calls I haven’t had data since I signed up. How do I get data?

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1213 replies
  • May 13, 2025

What phone are you using. Do you have any signal whatsoever?


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4541 replies
  • May 14, 2025

Hey there ​@Hayley Francis, sorry to hear that.

 

Do texts and calls work okay please, or only an issue with data?

 

Have you tried restarting your phone?

 

What device do you have?

 

Thanks,

Tyler