I am unable to get mobile data on my phone. The following message is displayed:
Could not activate data network. You are not subscribed to a mobile data service.
I have turned on roaming on ID mobile app
i have turned on roaming on phone
I have turned off auto mobile selection and selected network provider as per ID mobile help centre guide.
i have turned mobile off and back on .
Best answer by andewhite
If calls and texts work, then the APN settings may be incorrect,
The APN value should be “id” (in lowercase).
+26Whereabouts are you,
If you are roaming, there could be several reasons why mobile data isn’t available.
Hi thank you for your response: Currently in Spain … I have select the prescribed network provider, Moviestar, having turned off auto on network selection, which I thought may have been the issue… any further suggestion would be greatly appreciated
+26If calls and texts work, then the APN settings may be incorrect,
The APN value should be “id” (in lowercase).
+24Hi
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Kash
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