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no network coverage

  • February 10, 2024
  • 1 reply
  • 60 views
E
Community Member

I’m aware there were network issues. The website says they have been resolved. But neither myself nor my husband have network coverage and we can’t make calls. 

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    1 reply

    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8434 replies
    • February 12, 2024

    Hi @emmamitch1979 

     

    Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

     

    https://community.idmobile.co.uk/announcements-16/service-update-network-issue-and-problems-accessing-the-id-app-58108

     

    Tom

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