Hello, I haven't had any phone signal from my home address for two days. Is this because the mast is out? If I am unable to get service when I get home I will have to change providers as I need my phone service
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Hi
Welcome to the Community!
It sounds like we may be carrying out work in your area.
I would advise checking the network status checker at the link below:
https://www.idmobile.co.uk/help-and-advice/coverage
Please can you test the SIM in a different handset?
Kash
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