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no phone sygnal

  • January 23, 2025
  • 3 replies
  • 69 views
J
Community Member

I have been having a lot of issues with phone sygnal recently but today it’s completely dropped. Does anyone know why that would be?

Best answer by Paul Spence

There is a network outage that is screwing with phonecalls. Go to this link for updates :-

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    • Aleemsyed
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    • 2 replies
    • January 23, 2025

    all day no phon sygnal ....bad service I am taxi driver 

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      Aleemsyed
    Paul Spence
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    • Paul Spence
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    • January 23, 2025

    There is a network outage that is screwing with phonecalls. Go to this link for updates :-

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3165 replies
    • January 24, 2025

    Hey there ​@JoGroves & ​@Aleemsyed, 

     

    We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

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