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JUst switched to ID number has been ported but the phone says there’s no SIM it also says Mobile network state Disconnected.  HELP

Best answer by andewhite

Does the iD SIM card work in another device @Stewart Paxton

If not, perhaps your SIM wasn’t activated upon dispatch, or might be damaged / faulty. 

You can get a replacement SIM card from any Currys store.

 

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andewhite
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  • January 3, 2024

Does the iD SIM card work in another device @Stewart Paxton

If not, perhaps your SIM wasn’t activated upon dispatch, or might be damaged / faulty. 

You can get a replacement SIM card from any Currys store.

 


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  • 1 reply
  • January 4, 2024

It did work when I ignored the no sim message, I dismissed it! and the red message that said emergency calls didn’t mean emergency calls only it’s for you to add an emergency contact, all is good thanks for your reply :D


Tom
iD Mobile Employee
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  • January 5, 2024

Hi @Stewart Paxton 

 

Thanks for the help here @andewhite, glad to hear your SIM is all up and running Stewart.

 

Tom