Hi I bought my daughter a new iPhone 14 for Christmas we didn’t get a new sim with it she used her old sim when the new contract has come into place she has no service and her microphone had been faulty so she can’t call anyone
Solved
no service and microphone not working
Best answer by andewhite
If you’d like iD Mobile to fix your iPhone, just take it to any Currys store and discuss your repair options,
It’s likely Currys would just send your iPhone to Apple anyway.
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This topic has been closed for comments
+10You need to take it up with retailer bought from. Was it an unlocked phone?
Geluk wrote:
You need to take it up with retailer bought from. Was it an unlocked phone?
It has nothing to do with her phone, me and several other users are having the same problem this week, this site is full of it and so is twitter.
Why you telling her to take her phone back when it's clearly a network issue? I've not been able to receive calls all week, the person can never hear me, and calling numbers does nothing either, and data works when it wants, which is pretty much never.
I got it from ID
+26Claire Norris wrote:
Hi I bought my daughter a new iPhone 14 for Christmas we didn’t get a new sim with it she used her old sim when the new contract has come into place she has no service and her microphone had been faulty so she can’t call anyone
Surely this new iPhone has an Apple warranty, along with access to Apple UK telephone support,
Have you contacted Apple about any hardware problems with your handset?
Yes but the service is with ID
+26If you’d like iD Mobile to fix your iPhone, just take it to any Currys store and discuss your repair options,
It’s likely Currys would just send your iPhone to Apple anyway.
🍀
+25
I’d recommend the same as
Tom
+25Hi
I believe you’re talking about a completely different issue, one about your own coverage.
We have responded to another post you’ve made about this, please continue there.
Tom
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