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no signal with new sim

  • June 13, 2024
  • 1 reply
  • 51 views

Hi, 

 

I’ve registered on the iD app and I’ve input my phone number to get a registration code sent to my number.

the only problem is that I have no signal and no bars so I can’t receive texts. What would the next steps be?

Best answer by Tom

Hi @jamiemclean95 

 

My best recommendation would be to do this in an area where you do have a signal and can receive the text.

 

Do you have issues with signal generally or just in a certain location?

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • Answer
  • July 1, 2024

Hi @jamiemclean95 

 

My best recommendation would be to do this in an area where you do have a signal and can receive the text.

 

Do you have issues with signal generally or just in a certain location?

 

Tom