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no sim no replacement sim

  • June 12, 2025
  • 3 replies
  • 41 views
Ed 32
New Contributor

Hi I have not received my sim with my phone ? I asked you to send me one its a week now with out any old phone connection or new phone. Can you confirm you have sent a sim card ...  by recorded delivery

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • June 12, 2025

    Hey there ​@Ed 32, SIM cards are delivered in 3-5 working days, seperate to the phone. What date did you order please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Ed 32
    New Contributor
    • Ed 32
    • Author
    • New Contributor
    • June 12, 2025

    I ordered on 31st May 

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • June 12, 2025

    Hey ​@Ed 32, sorry to hear that. Please find out how to order a free replacement SIM card below:

     

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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