I live in an area with very poor mobile reception, and so depend on wifi calling, but it just doesn’t work. There is no sign of a signal or dialling, when I select a number to call, then after about 30-40 seconds it gives me an error ‘Call Failed’. When anyone rings me at home, their call goes straight to Answer-Phone. I’ve read through the similar topics here and tried a lot of things, but still no luck!I have an Apple iPhone 14 Pro Max running the latest ios18.2.I have:Made sure WiFi calling is selected, that I have three ‘bars’ (and the phone mentions that it’s using ‘ID Wi\Fi Call’)made sure there are no VPNs set-up, or even profiles being availablereset network settingsmade sure that my phone number is listed under ‘Settings/Phone/My Number’Totally erased all the data from the phone and restarted from Factory settingsHad Apple diagnose that there are no hardware faults with the iPhoneAny other ideas would be very gratefully received, please! Thanks...

Hi @Markov555,I would advise that you contact the team and they can raise a ticket.Kash

Hi everyone,Firstly, thanks for the replies. ID mobile did ‘raise a ticket’ and gave me some things to try, but to no avail. I then contacted my broadband supplier again, and they did some changes to my Router settings. I then had to power-off the router for at least an hour, and when it came back on it all works! As I understand it they changed an IPv6 settings to IPv4 (or vice versa ?). Apologies for my lack of knowledge about internet protocols…

No wifi-calling on my iPhone since moving to ID Mobile

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