normal sim needed

Hi ​@ShaneEvo 

Thanks for getting in touch. 

We can arrange for a free SIM replacement. 

This can be either via DPD or you can visit a Curry’s store with ID to pick up a SIM on the same day. 

Please let us know how you wish to proceed. 

Nat 

Hi I have just joined I'd, my reference is 

I ordered an esim not realising my phone doesn't support it, so I need a physical one, my connection date is 11th of March but I'm out of the country until the 14th, so can I move my connection to then so the new sim will have time to arrive, thanks Steve Hirst.

Hey there ​@Steve Hirst, thank you for reaching out.

I have deleted your order reference as we’d advise to not post personal details on here.

In terms of the replacement SIM card, the link sent above from ​@andewhite should help further, but if you have any further questions, please let us know.

Thanks,

Tyler

Thanks for responding, all sorted now 👍 

Hi ​@Steve Hirst 

Glad to hear, let us know if you need anything else.

Tom