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Question

not able to make calls other than through FaceTime

  • July 16, 2025
  • 1 reply
  • 3 views
G
Community Member

Hardly able to make calls

Only Face time or voice calls on face time facility.

 

any ideas on a solution?

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • July 16, 2025

    Hi ​@Garetro725 

     

    Thank you for getting in touch. 

    We are sorry to hear you are experiencing issues when attempting to make calls. 

    Can you please confirm if this is happening in one location or all over?

    Are you using WiFi calling or 4G/5G?

    What is your handset make/model?

     

    Thanks, 

     

    Natalie 

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