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Hi,

I have received this sim card

 

and not active i can not send or receive calls or messages, can not call customer service and can not  register to the application as no messages received.

Hi @Eman Mansour 

 

Sorry to hear this, was this delivered to home or to store?

 

What device are you using it in?

 

Tom


It was delivered to home

using in IPhone 


Hi @Eman Mansour 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


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