I got a new phone on contract at the beginning of August and I've been trying but I really don't like the phone. I chose the Google Pixel 8a as fancied a change from the usual Samsung I go for but Ive made a mistake. Does anyone know if I'm able to change phone and do I simply have to stay till 2026? Thanks
Solved
Not happy with phone
Best answer by Tyler C
Hey there
You will have a 14-day or 30-day returns period depending on where you purchased the phone from, and whether online or in-store.
Please see the below and see which category you fit in for returns:
If you need help with a return, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
+24Hey there
You will have a 14-day or 30-day returns period depending on where you purchased the phone from, and whether online or in-store.
Please see the below and see which category you fit in for returns:
If you need help with a return, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
Storage on phone run out
Out of Storage
+25Hi
Sorry to hear that, however there won’t be much we as the network can do about it, we’d recommend reviewing your device and seeing what you can delete.
The biggest files are things such as apps and videos.
If you wish to look for a device with a bigger storage, we’d recommend using the app to see if you’re due an upgrade.
Tom
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