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Not receiving all text messages

  • October 13, 2024
  • 1 reply
  • 450 views

Hello,

I recently switched to ID Mobile and wasn’t receiving SMS from some people (I can send SMS and everyone seems to receive them and they are from the correct mobile number - which I brought with me using a PAC code).

Live Chat couldn’t resolve the problem so they told me to get a new blank SIM card and activate that, which I have done, but it hasn’t solved the problem.

I found instructions on the ID Mobile website about checking the APN settings and have done that. The instructions only refer to the MMS fields - do I need to add anything to the Proxy, Port and Server fields that are not related to MMS (see below)?

 

Best answer by Tom

Hi @Geepy 

 

I’d recommend the following;

 

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • October 16, 2024

Hi @Geepy 

 

I’d recommend the following;

 

 

Tom