A couple of weeks ago, someone I text regularly stopped receiving my texts.
They show as "sent" on my phone and the message details give a timestamp of when they were sent.
I can receive theirs OK and they can receive them from other people on other networks.
Any ideas whether it'd be my end or theirs? As I say, they receive texts OK from others (who are with Vodafone, for example). They're with Lyca.
Hi
Sorry to hear this, it it’s marking the text as sent on your side, it may be on the receivers end.
Do you still require assistance with this?
Please let us know if so so we can get in touch.
We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.
Tom
Hi...yeah, you guys have sent me a new SIM to try but problem is same. I can send texts to others OK.
Strange issue is that the recipient that I’m having problems with can receive texts from others, on different networks (inc from their bank and carrier, for security purposes, etc)
Hi
Has the receiver had their network checked?
Have you or the receiver checked that you haven’t accidentally blocked each other?
If you still have issues, please contact our Live Chat Team.
Kash
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