My old number that I transferred from giffgaff to ID still doesn't work why and what should I do to make it work I received an SMS that everything is ready but unfortunately it doesn't work
+22
+22
When did you PAC your number over to iD?
Because note the transfer times
| Give us your PAC or STAC by | Switching Date |
|---|---|
| Monday before 5:30pm | Tuesday |
| Monday 5:30pm - Tuesday 5:30pm | Wednesday |
| Tuesday 5:30pm - Wednesday 5:30pm | Thursday |
| Wednesday 5:30pm - Thursday 5:30pm | Friday |
| Thursday 5:30pm - Friday 5:30pm | Monday |
| Friday 5:30pm - Monday 5:30pm | Tuesday |
(copied from)
And even on the day of the port transfer it can take up until 10pm on that day.
+22So you put the PAC in on Monday or you mean using the above times your switching day is Monday?
+22Okay, so if you still don’t have any service, restart the phone.
I tried that and removed the sim, it still won’t connect. No idea what to do
1 person likes this
+22So is the phone showing no service with emergency calls only?
Or iD showing as your network but nothing, is in calls text and data are working?
It’s not a Samsung phone by any chance is it?
+24Hi
Please get back to us with the information
Either a member from the Community or the Community Support Team will assist you further.
Kash
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.