Afternoon. I have ported my number across from Sky but my contact number in my phone (iPhone 12) is still showing as the ID number I was given when I joined. How do I change this to the correct number?
Many thanks
+25Hi
I’d recommend the following;
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"
If you are having issues with step 4 please reset network settings and try again.
Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
Tom
+24Hi
Glad to hear that the issue is resolved.
If you require further assistance, please get back in touch.
Kash
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