Siobhan Aspen wrote:
Hello,
My number hasn't switched over and I filled out the PAC number when I bought the phone and the transition was yesterday.
I really need my number up and running as I have a newborn and waiting for Dr's and other appointments to get in touch.
Thanks
Siobhan
Is your ‘old’ service provider’s SIM still working, @Siobhan Aspen?
Sometimes the iD systems don’t appear to record the switching date when you give iD your PAC at the point-of-purchase. Probably best to contact the iD customer service team for a status update.
This community article might help.
If you use the iD Live Chat service, tell the 24/7 iD chatbot you’d like to “talk to a person”. The advisers work until 8pm on weekdays.