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number transfer


Brian121280
New
 Contributor

I signed up with ID in curry's on 25th Aug, provided PAC code and was told that old number.ber should transfer on 27th [yesterday]  This has not happened, how do I go about ensuring that this happens.  Current provider is O2 [Virgin]

Thanks 

Best answer by andewhite

Best to contact iD support online at https://idmobile.co.uk/live-chat about your switch, @Brian121280

The advisers work until 8pm on weekdays (the iD chatbot works 24/7). 

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4 replies

andewhite
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  • 12167 replies
  • Answer
  • August 28, 2024

Best to contact iD support online at https://idmobile.co.uk/live-chat about your switch, @Brian121280

The advisers work until 8pm on weekdays (the iD chatbot works 24/7). 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • August 30, 2024

Hey there @Brian121280, welcome to Community!

 

We hope that @andewhite’s kind advice was able to help.

 

Please can you confirm if you’re still awaiting your port completion?

 

Thanks,

Tyler


Brian121280
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  • 1 reply
  • August 30, 2024

Yes, all complete.  

 

Thanks

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • September 3, 2024

Hi @Brian121280,

I hope that your issue is now resolved.

If you require further assistance, please let us know.

 

Kash