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number transfer

  • 5 September 2024
  • 4 replies
  • 128 views

I am still waiting for my old number to be transferred over to id mobile after I entered my pac code when purchasing the phone and sim deal. Does anyone know how long this will take?

4 replies

MZone
Bronze
 Contributor
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  • Bronze
 Contributor
  • 62 replies
  • September 5, 2024

What date did you select the port to happen on? It can take upto 10pm on the requested day. Keep switching your phone off and on throughout this time. You will also get a SMS when completed. 


  • Author
  • New
 Contributor
  • 2 replies
  • September 5, 2024

They messaged me to tell me the switch day is today so I guess I’ll wait until 10pm tonight 


  • Author
  • New
 Contributor
  • 2 replies
  • September 6, 2024

Still no update and number didn’t transfer over yesterday on the date they gave me


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7774 replies
  • September 9, 2024

 Hi @alfiewhitby,

Welcome to the Community!

I would advise contacting our Live Chat Team and they can check the port for you.

The Article below will provide further information.

https://community.idmobile.co.uk/switching-to-id-mobile-132/my-switch-to-id-mobile-is-delayed-what-should-i-do-58020

If you require further assistance here, please let us know.

 

Kash