transferring my old number from O2 to iD hasn't been done, who can i speak too?.
+22Hi there
If today is your go live day it can take up until 10pm tonight before the port completes.
You should have noticed the O2 service ending by seeing no service on your old SIM.
Sometimes switching the phone off and on (with the iD SIM in) can kick start the iD service.
+26Neil Clark wrote:
transferring my old number from O2 to iD hasn't been done, who can i speak too?.
Alas
This community article explains how to get in-touch.
If you choose the online iD Mobile Live Chat customer support option, just tell the 24/7 chatbot you’d like to “talk to a person”.
Forum member (non-iD).
1 person likes this
My transfer date was 27,11,24 and before that it was 12,11,24. But still waiting...
+22The only obvious thing to suggest at this point to is restart your phone with the iD SIM in
Then maybe hourly during your waking hours. Restarting can sometimes help ‘flick the switch’.
+24Hey there
Thank you,
Tyler
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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It was very helpful, should change today if not tomorrow. So I presume it's still pending.
1 person likes this
+25Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Reply.
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