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number transfer and pac code

M
Community Member

My pac code still has not been  actioned according to 3 who I was with and my new sim from I'd mobile has a different  number. Can anyone tell me has it been activated yet and when will my 3 account  close as my contract with them was supposed to be up yesterday

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • 3059 replies
    • May 22, 2025

    If your number hasn’t ported across, speak to a live chat agent and request they arrange it for you.
     

    https://idmobile.co.uk/live-chat

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1323 replies
    • May 23, 2025

    Hi ​@Manders60  do you still need a hand with this, or have you spoken with someone on our live chat already?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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